Shipping, Returns & Privacy Policies

Shipping Policy

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Orders received are processed within 24 hours, and shipped Free of Charge in U.A.E. International shipping is via express courier & incurs shipping charges as noted on the checkout page.

Returns Policy

Within 7 days of receipt of product, new, unused and undamaged items may be returned along with the corresponding packing slip for merchandise exchange or store credit, subject to the following limitations

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• All returns/exchanges must be in original packaging, unused and in sellable condition. 
   

• Shipping and handling fees are non-refundable.
   

• If an item arrives damaged or defective you must contact us within 48 hours of receipt. If the box appears damaged upon receipt, do not sign for or accept it and it will be returned to us. We will send an exchange or credit you for the item.
   

• You must contact us within 21 days of order placement if your item has not arrived. We will not be held responsible for notifications after that time.
   

• Refunds will normally be processed upon receipt of returned item.
   

• All returns require an RMA# number (Return Merchandise Number) that will be issued to you upon receipt of customer claim. Once you have received the RMA, you must ship your return within 7 days before it expires. Returns with expired RMA# will not be accepted.

Privacy Policy

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We value the privacy and security of the information that you share with us. This Privacy Policy describes how we collect, use, share, protect and process your information. Any information that you provide to us is used strictly to process and fulfill your purchase and/or for internal analytical purposes, as described in this Privacy Policy. We only share information for the purposes set out in this Privacy Policy, and we will not sell or redistribute any of your information to any third party. We use commercially reasonable efforts to protect your information from unauthorized disclosure. We may use the information from your order to process your purchase, provide a refund, provide customer service, improve or customize our products and services or fulfill applicable financial, tax, legal or compliance requirements. If you have any questions or concerns related to this Privacy Policy please contact us.